Privacy Policy

Last updated: 25/08/26

At The Archive, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit or purchase from our website, www.thearchivewatches.com

Information We Collect

When you place an order, make an enquiry or otherwise interact with our website, we may collect information such as your name, email address, telephone number, billing and delivery address, payment information and details relating to your order.

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information and information about how you use our website. This may be collected through cookies and similar technologies.

How We Use Your Information

We use your personal information to:

  • Process and fulfil orders and arrange delivery.
  • Process payments and prevent fraudulent transactions.
  • Respond to enquiries and provide customer service.
  • Provide warranty and after-sales support.
  • Maintain and improve our website and services.
  • Send marketing communications where you have chosen to receive them.
  • Meet our legal, accounting and regulatory obligations.

We only use your personal information where we have a lawful basis to do so, such as fulfilling a contract with you, complying with our legal obligations, pursuing our legitimate business interests, or where you have provided consent.

Who We Share Your Information With

We may share relevant information with trusted third parties where necessary to operate our business. This may include Shopify, payment providers, delivery and courier companies, IT and website service providers, accountants and other professional advisers.

We only share information where necessary and expect third parties handling your information to protect it appropriately.

Shopify

Our website is operated using Shopify. Shopify provides the e-commerce platform through which we sell our watches and process customer orders.

Shopify may process personal information on our behalf in accordance with applicable data protection laws. Shopify may also process or transfer information internationally as part of providing its services.

Cookies

Our website uses cookies and similar technologies to provide essential website functionality and, where applicable, to understand how visitors use our website and improve our services.

Where required by law, we will ask for your consent before using non-essential cookies.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to fulfil orders, provide warranty and after-sales services, maintain appropriate business and financial records, and comply with our legal obligations.

Your Rights

Depending on the circumstances, you may have rights in relation to your personal information, including the right to request access to, correction or deletion of your information, and the right to object to or restrict certain processing.

Where we rely on your consent, you may withdraw that consent at any time.

To exercise your rights or ask any questions about how we handle your information, please contact us using the details below.

Contact Us

The Archive
96 Farringdon Road, London, EC1R 3EA
Email: Info@thearchivewatches.com

If you are unhappy with how we have handled your personal information, you also have the right to raise a concern with the Information Commissioner's Office (ICO).

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website or legal obligations. The latest version will always be published on this page.